Pre and Post Sales Position, Application Engineer

Location: Remote, US or VisualOn Headquarters, Silicon Valley

Description

Pre-sales:

  • Explain VisualOn products technical details to customers in calls and meetings.
  • Gather and articulate customers features requirements
  • Setup product demos and participation in trade-shows
  • Stay up-to-date with latest technology trends
  • Document best practices, create application notes, help maintain projects tutorials 

Post-sales:

  • Support product integration by being the customer point of contact for technical issues / questions
  • Work with VisualOn R&D to resolve customers’ requests
  • Notify customers about update requirements and software releases

Travel 10% to 20%.

Required skills

Experience interacting with customers (B2B) and with international, multi-location virtualized environment. Well-organized, problem-solving capability and good communication skills.

This position requires sufficient general knowledge in several technical fields to facilitate cooperation between the customers and VisualOn development teams. Expert level in a technical field is preferred but not required.

  • Degree in CS, EE, Physics or Mathematics preferred.
  • Java, JavaScript or C/C++ programming ability (read/modify code).
  • Familiar with video streaming frameworks and DRM integration.
  • Familiar with Android, iOS, Windows, MacOS Operating Systems.
  • Software debugging capability and troubleshooting experience
  • Experience in the following areas is a plus:
    • DRM
    • Streaming Protocols
    • Video/Audio Codecs
    • MPEG Standards
    • Dev in Java / Kotlin / Android Studio; Objective C / Swift / XCode; JavaScript
    • Android Exo Player and iOS AV Player 

About VisualOn

VisualOn is a pioneer in the streaming video industry. Our technologies, products and team of experts have been driving the success of the world’s premier streaming media services on a wide variety of endpoints, including smartphones, tablets, PCs & Macs, set-top boxes, smart TVs, automotive and other connected devices for more than 10 years.

VisualOn’s SDK is highly modular, supports standard and emerging streaming protocols, multi-DRM, Ad insertion & tracking with built-in Comprehensive Player Analytics, while removing device, operating system, and protocol dependencies.

VisualOn is based in California, with R&D and QA teams in Shanghai and Taiwan and several sales offices worldwide. For more information, please visit us at https://www.visualon.com.